Club Support Managers (formerly Regional Bowls Managers/RBM’s) are available to assist Clubs in the following areas:
- Increasing participation and membership within the sport of bowls
- Governance and business/strategic planning
- Funding and grant submissions
- Targeted programs for under-represented groups
- Information technology and volunteer strategies
- Implementing whole-of-sport programs delivered at club level
- Accurate recording of local membership and participation data
- Increasing the quantity and quality of coaches and officials
| Club Support Manager Tammy Ballard P: 0409 599 927 E: tballard@bowls.com.au | ![]() |
| Club Support Manager Peter Williams P: 0427 522 733 E: pwilliams@bowls.com.au | ![]() |
Operating a bowls club today is very different from what it was 20 years ago. There are more expectations and responsibilities on club managers and volunteers to be skilled and knowledgeable across all areas of running a club.
From membership data collection to laws and legislation updates to new communication methods, the list is long and often confusing. The rapid rate of change in sports business management and society can leave clubs feeling overwhelmed.
Bowls Victoria is committed to helping Victorian clubs grow and prosper. Gone are the days when the association existed only to manage Pennant and events. Today, Bowls Victoria does far more, and one of the most important is having human resources available to support club development for a sustainable future.
It is this reason that Club Support Managers exist. Club Support Managers, or CSMs as we like to refer to them, are on hand to help clubs across all aspects of club development and management. Each CSM lives within their region, so they understand the issues clubs face within their area. They also serve as a conduit between clubs, Bowls Victoria, and Bowls Australia as an open line of communication.
Your local CSM is here to assist with the growth and development of the sport and your club. CSMs can assist in identifying your long-term club development plans and offer guidance in the areas of strategic business planning, club administration, funding and grant submissions, new technology, volunteer strategies, governance, and state legislation requirements. They can also support clubs in understanding cultural change and the need to do business differently to reach new markets.
CSMs are a shared service between Bowls Victoria and Bowls Australia which is provided free of charge to all clubs. Bowls Australia currently has 11 CSMs working across the country, which include two in Victoria.
We encourage all Clubs to contact their CSM and utilise their experience and knowledge.
Your local CSM is only an email or phone call away. We encourage clubs to get to know their local CSM and reach out at any time for support or assistance. To learn more about the CSM who services your area, please visit the Bowls Australia website.

